FAQ

Q. Do you make custom products?
Yes. All of our products are open to modification and customer specifications. We also accept new custom work on a case-by-case basis.

Q. Do you ship worldwide?
Yes. We ship via Canada Post and offer a $10 flat rate shipping anywhere in Canada and $20 flat rate shipping international on all available products.

Q. Do you offer any LEO/MIL discounts?
We currently do not offer a discount. The majority of our customers are active LEO/MIL, for this reason we have adjusted our prices to keep them low as possible.

Q. Do you offer repairs to your product?
Yes. If a defect in materials or workmanship is found in any of our products, we will repair or replace it – free of charge, for the lifetime of the product. This excludes normal wear and tear.

Q. Do you take returns?
Unfortunately no. Due to the large majority of our product being made to order or custom requests, all sales are final.

Q. Where are your products produced?
All of our products are proudly designed and manufactured in Toronto, Ontario, Canada.

Q. What fabric colours do you offer?
Our products can be manufactured in the following colours and camouflage patterns:

Our fabric is 500 Denier coated Solution Dyed CORDURA® Nylon, made to MIL-C-43734D Class 3.
If you would like a particular colour or pattern option that is not listed, please contact us for more information.

Q. Can you make my logo, etc. into a custom patch?
Yes. We require your artwork to be a vector type file (PDF, EPS, Adobe Illustrator file, etc.) All of our patches are laser cut – we do not offer embroidery services.

Q. Do you sell armor with your plate carriers?
No. We currently are not a distributor of ballistic armor.